Uber rider pickups can be confusing for both drivers and riders. Drivers sometimes have a hard time finding the rider unless the rider is waiting at the exact location of the drop-pin. Riders may run into problems trying to communicate...

You receive a message on your phone: “Your Uber/Lyft driver has arrived.” You look around but don’t see anyone. Where is my ride? That happens when your Uber or Lyft arrives at a different location from where you are. How...

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